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Privacy Policy

DATA PROTECTION DECLARATION

1. In collecting, using and processing personal data, we are complying with the applicable data protection provisions. All personal data disclosed by you (title, name, address, email address, phone number, and in exceptional cases bank details) will be collected, processed and stored exclusively by us in accordance with the provisions of data protection law.

2. If you use our services, your personal data, to the extent that they are required for the establishment, content or modification of the contractual relationship (master data), will be used for the performance of the contract concluded between us, such as for delivery of the products ordered to the address specified by you. Within the scope of the statutory provisions, we are additionally saving data to the extent permissible in order to contact you with regard to new products of our company to a later date. Any further use of your master data for purposes of advertising, market research or the appropriate tailoring of our offering shall require your explicit consent.

3. For the handling of our orders in our online shop, it is necessary to transmit your personal data to third parties ( such as subcontractors, suppliers, carriers or tax consultants). The data transferred to third parties will be used by those exclusively to perform the above mentioned obligations or tasks. After a non-completion of the purchasing process, your saved data will be deleted. If a contract is concluded, all data resulting from the contractual relationship will be stored until the expiration of the retention period required under fiscal law (7 years).

4. Your personal data, which are necessary to use our offers and to issue invoices (usage data), will also be used exclusively for the processing of the sales contracts concluded between us. Such usage data are notably the characteristics to identify you as a user, information on the beginning and end of your use and data on your use of the respective telemedia used by you as a user.

5. Should you have any further questions regarding the collection, storage and use of your personal data, our support is available via the email address onlineshop@qwstion.com.

6. We use so called “cookies”. Cookies help us to better adapt our services to your requirements and to collect statistical data on the use of our website. Cookies are small text files generated by a website that may be stored on the hard drive of your computer. Cookies allow us in particular to recognise a web browser. The cookies of our website do not collect personal data about you or your use. Once set, you can delete cookies yourself at any time by accessing the appropriate menu item in your web browser or deleting the cookies on your hard drive. Find more detailed information in the help menu of your web browser. Of course you can also use our website without the use of cookies, To do so, you may reject the use of cookies at any time by changing the settings in your web browser (“deactivate”). Alternatively, you may have the setting of cookies to be displayed and then decide individually whether to accept them or not (“cookie warning”). In case you do not accept any cookies, please note, that use of our online shop is not possible.

7. This website collects and stores data for marketing and optimisation purposes. This data can be used to create pseudonymised user profiles. Cookies might be set to do so. Cookies are small text files that are stored locally in the cache of the website visitor's Internet browser Cookies enable the recognition of the web browser. The data collected will not be used to personally identify the visitor of this website and will not be merged with personal data about the bearer of the pseudonym without the separate consent of the person concerned. The collection and storage of data can be objected to at any time with future effect (https://www.etracker.de/privacy?et=yQx683).

8. This website uses Google Analytics, a web analysis service provided by Google Inc. (‘Google’). Google Analytics uses ‘cookies’, which are text files stored on your computer to help our website analyse how our website is used. The information generated by the cookies on your use of this website (including your IP address) is normally transferred onto a Google server in the USA and saved there. Your IP address will be shortened by Google beforehand within the Member States of the European Union or other signatories to the Treaty of the European Economic Area. Only in exceptional cases will the full IP-address be transferred to a Google server in the USA and shortened there. Google will use this information on behalf of the operator, to evaluate your use of the website and to compile reports of your website activities and to further generate coherent services for the website operator by looking at the website and internet use. The IP address transmitted to Google Analytics will not be merged with other data from Google. You can prevent the installation of cookies using the corresponding setting in your browser. Please note, however, that this may prevent you from making full use of all the functions of this website. Furthermore you can prevent the compilation of data generated by the cookies and its use of website-related data (incl. your IP address) to Google and the processing of data by Google by downloading and installing the available browser plugin through the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

9. Our website also contains programs (plugins) of the social network Facebook. These are operated exclusively by Facebook Inc., 1601 S. California Ave, Palo Alto, Ca 94304, USA (Facebook). The plugins on our website are identified by the Facebook logo or the “Like” button. When visiting one of our websites containing such a plugin, your browser connects directly to the servers of Facebook, which, in return, transmits the contents of the plugin to your browser and integrates it in the displayed website. Thereby, the information that you have visited our website is sent to Facebook. If you are logged in while on our site via your personal Facebook account, Facebook can assign the website visit to this account. By interacting with plugins, for example, by clicking on the "Like" button or by leaving a comment, the appropriate information will be transmitted directly to Facebook and stored there. If you want to prevent such data transmission, you must log out of your Facebook account before visiting our website. For the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights relating to this and settings options for protecting your privacy, please refer to Facebook’s data protection policy (http://de-de.facebook.com/privacy/explanation.php).

10. Our website uses the analysis tool of Mouseflow ApS (Flaesketorvet 68, 1711 Copenhagen, Denmark).The processing of data serves to analyse this website and its visitors. Data is collected and saved for marketing and optimisation purposes. A usage profile can be generated from this data under a pseudonym. Cookies may be deployed for this purpose.The web tracking tool mouseflow records randomly selected individual visits (only with anonymised IP address). A record of mouse movements and clicks is then produced with the intent of playing back a sample of individual website visits and deriving potential improvements for the website. Cookies facilitate recognition of your internet browser. The data collected with mouseflow technologies will not be used to identify the website user personally in future or combined with personal data on the bearer of the pseudonym without the separately issued consent of the affected party. Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our justified interest in direct customer communication and the needs-based design of the website. You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR by contacting us, for reasons relating to your personal situation.For this purpose you can globally deactivate recording for your current browser on all websites which use mouseflow at the following link: https://www.mouseflow.com/opt-...

11. We use the Cloudinary service to quickly play versions of our images adapted to different usage situations. Cloudinary is a service operated by Cloudinary Inc., 111 W Evelyn Ave., Suite 206, Sunnyvale, CA 94086, USA. When you visit pages where this service is needed, Cloudinary will create a cookie that asks for the IP and the user agent (browser). Further information on the purpose and scope of data collection and its processing by the service provider can be found in the data protection declarations of the provider. Cloudinary processes your personal data in the USA and is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework

12. Upon request, you will receive information on the data stored on your person or on your alias. The information may also be provided to you electronically when requested. You may withdraw your consent to the using, processing and transmission of your data for marketing purposes at any time. In addition, where we use your data to the extent permitted by law, for example mailing or similar marketing measures, you may object to such use. For information and to revoke your consent to the storage of your data, please contact: onlineshop@qwstion.com.

13. Our website offers you the opportunity to subscribe to our newsletter. If you would like to receive the newsletter, you need to provide us with your email address and confirm, that you agree to receive the newsletter. In order to provide you with tailored information, we collect and process data concerning voluntarily provided information on title, areas of interest, age, birthday. After you have subscribed to the newsletter, we will send you an email containing a link to confirm your registration. You can unsubscribe the newsletter at any time. Please send your cancellation to the following email address: Onlineshop@qwstion.com We will immediately delete your data in connection with the newsletter dispatch.

Your rights

You are entitled to the basic rights of information, amendment, deletion, restriction, data transferability, retraction and protest. If you think that the processing of your data breaches the right to data protection or that your rights to data protection have already been breached, you can make a complaint to the data protection authorities. In Austria, the data protection authority is responsible for such issues.

You can reach us via the following contact details:

QWSTION International GmbH

Email: onlineshop@qwstion.com

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